How much does it cost for IT services?
The rate is $80/hr personal, $100/hr business. There is no charge if problem not solved to satisfaction.
My PC is running Windows 10. Must I upgrade or replace it?
Unfortunately, something willl need to be done for one's own security. This is best discussed, call for more information.
Remote Support Available?
Remote desktop for established clients, however your problem might be solved via a free phone call, so, call!
Locked out! Can it be unlocked?
Yes, despite forgotten credentials, including BitLocker keys.
My computer is dead ... what might I expect?
We can repair it, or better yet, if so indicated, can guide you for replacing it. Meanwhile, it is likely we can retrieve photos and files (excepting the installed software) from the old system and transfer current personal content to the replacement.
Is my system secure?
All manners of computer and phone security can be assessed and improved. This is a very critical area that includes privacy, access protection and vital records protection.